Home care background
ABOUT HOME CARE SUCCESS CONSULTING

Real Agency Experience. Hands-On Support. Built From the Work.

Home Care Success Consulting was created to help aspiring and existing non-medical home care agency owners build with greater clarity, confidence, and support.
Our approach goes beyond generic templates and startup advice. We provide hands-on, done-for-you support informed by firsthand experience building, owning, and operating home care agencies in Connecticut and Massachusetts.
From business setup and state requirements to compliance, policies and procedures, operational systems, caregiver hiring, branding, and launch preparation, we help put the pieces together—so you can focus on building an agency that is prepared to operate and grow.

Who We Are

A Consulting Firm Built on Real Home Care Agency Experience

Home Care Success Consulting is a home care agency startup and compliance consulting firm based in Bristol, Connecticut, specializing in helping aspiring and existing non-medical home care agency owners in Connecticut and Massachusetts.

We provide comprehensive, done-for-you startup support tailored to each state—from business formation and agency registration requirements to policies and procedures, compliance documentation, operational systems, caregiver hiring and onboarding, branding, website development, and launch preparation.

What makes us different is that our experience comes from actually building, owning, and operating home care agencies. We understand the process from the inside and use that firsthand experience to help our clients move from an idea to a professionally prepared agency with greater clarity and confidence.

We don’t just tell you how to build your agency. We help you build it.

Home care professionals

13+

Years Experience

Our Mission

Helping You Build With Confidence

Our mission is to help aspiring and existing home care agency owners in Connecticut and Massachusetts build strong, well-prepared businesses through personalized, hands-on support.

We simplify the startup process by helping clients navigate business setup, state requirements, compliance, policies and procedures, operational systems, caregiver readiness, and launch preparation—bringing the essential pieces together in one place.

Drawing from our firsthand experience as home care agency owners and operators, we provide practical support designed to reduce confusion, avoid costly mistakes, and help each client build a solid foundation for long-term success.

Our Story

Sisters in Care. Built From Experience.

Home Care Success Consulting grew from something personal: two sisters with a shared commitment to helping others build quality home care businesses.

Our experience extends beyond consulting. We have built and operated home care agencies in Connecticut and Massachusetts, giving us firsthand understanding of the challenges new agency owners face—from navigating state requirements and developing policies to hiring caregivers, establishing operations, and preparing to serve clients.

Together, we bring 18+ years of healthcare and geriatric experience, a Master’s in Health Administration, and real-world home care agency ownership and operational experience to the work we do.

We created Home Care Success Consulting to make the journey clearer for others. Rather than simply handing clients a course, checklist, or collection of templates, we work alongside them with personalized, hands-on, done-for-you support from startup through launch.

We’ve built it. We operate it. Now we help others build it too.

The Team

Meet the Founders

Dee

Dee

Founder & Lead Consultant | Connecticut Home Care Agency Owner

CT Agency Operator · 13+ yrs Nursing

Dee is the founder and lead consultant of Home Care Success Consulting and the owner of an established non medical home care agency in Connecticut. She brings over 18 years of nursing and healthcare experience, including geriatric care. Her professional background and firsthand experience as an agency owner shape her commitment to quality, professionalism, organization, and responsible home care operations.
Dee has direct experience with home care agency startup, Connecticut registration, policy and procedure development, caregiver hiring and onboarding, client documentation, daily operations, compliance preparation, and business growth. She created Home Care Success Consulting to provide aspiring and existing agency owners with practical guidance, professional resources, and organized operating systems that support a strong business foundation.
As lead consultant, Dee guides clients through each stage of the process using a hands-on, step-by-step approach. Her goal is to help agency owners understand not only what their businesses need but also how to implement and use those systems confidently in real-world operations.

Shirley

Shirley

Consultant & Strategist | Massachusetts Agency Owner

MA Agency Operator · MHA Degree

Shirley is a Massachusetts home care agency owner with a Master’s degree in Healthcare Administration. Her experience in policy development, business management, documentation, and operational planning supports clients who are establishing or strengthening non-medical home care agencies in Massachusetts. She helps translate complex startup and operating needs into clear, manageable steps.

Ready to Build or Strengthen Your Home Care Agency?

Schedule a free discovery call and tell us where you are in your journey—whether you’re planning a new agency, preparing to launch, or strengthening an existing non-medical home care agency in Connecticut or Massachusetts.

Let’s talk about what you need and how we can help you move forward with confidence.